In the past, authority and credibility were built on status, power, or position, but in today’s world it’s built on relationships and trust. To be relationally intelligent, we must shift from a positional authority mind-set to the crucial leadership mind-set of relational authority.

Without relationships, human beings experience loneliness, emptiness, and despair, but when relationships are a present and active part of daily life they give a sense of belonging, fulfillment, and hope.

Our day-today human interactions will determine the quality of our lives more than the tasks or work we do, whether it’s in our careers, in leadership, or in any other arena of life.

-From the Book Relational Intelligence

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