I just finished reading a book called, "Whale Done!" Here is an excerpt: "When you’re dealing with an eleven-thousand-pound animal who doesn’t speak English, you do a lot of learning.” Whale’s have two-inch-long teeth in Shamu’s enormous mouth.

One thing we learned quickly was that it doesn’t make much sense to punish a killer whale and then ask a trainer to get in the water with him.”

“Shamu wasn’t about to do anything for me or any other trainer until he trusted us. As I worked with him, it became clear that I couldn’t train him until he was convinced of my intentions."

The same can be said about leading people. People must first trust you. If you lose trust you lose everything. Trust is built through good decision and positive deposits into other peoples accounts.

What are some of the ways that you build trust?

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